Terms and conditions

Read everything there is to read about terms as well as Privacy and Policy.

When you sign up to use Innerscan’s services, you constitute your acceptance of the following terms of use. Please be reminded; Therefore, it is your hole responsibility to review these terms of use periodically. Please review all this documentation with care and diligence.

The following terms and conditions govern all use of innerscan.co website and all content, services, and products available at or through the website, including, but not limited to, verifying email addresses.

By using the site or services, you represent that you are at least 18 years old and that you are legally able to enter into this Agreement.

"Terms and Conditions": Terms of Use, Anti-Spam Policy, Privacy Policy, Cookie Policy, and Data Processing Agreement published on www.Innerscan.co.

"Innerscan": IONESCU M CATALIN PFA, a company registered in Romania and headquartered at Aleea Cislau, no.8, sector 2 – Bucharest, 021793, Romania.

"Website": Innerscan.co and any of its subdomains.

"API": Application programming interface to connect Innerscan's services with other websites, servers or applications.

"Service" or "Services": all content, services, and products available at, or through the Website, including, but not limited to, verifying email addresses using Innerscan's API system.

"User": an individual or company that creates an account on Innerscan.co`s Website.

  • Eligibility
    You must agree to our terms of use and privacy policies before use our services.
  • You must not use our services for verifying purchased/rented email lists, or email lists collected from the internet.
  • You must not use our services for verifying made up/scraped email addresses.
  • You must not use any other email verification service.
  • You must not create multiple user accounts.
  • You must be at least 18 years of age to use services provided through innerscan.co.
  • You must provide accurate and complete contact information in your account and billing details.
  • Innerscan has the authority to shut or close down accounts of any users for any reason disclosed or undisclosed and to change these eligibility requirements at any time.
    - By signing up, you agree that innescan does not save or use any information that you need to verify. We only offer the API tool to give you the ways check and clean your single or bulk emails.
    -By signing up, you agree that you abide by the above conditions.


Security, Accounts, and Passwords
In case you make an online account on innerscanc.o, you are accountable for maintaining the security of your account and the API key assigned to you. Being the account owner, it is your responsibility to keep your account name and password confidential. You are also responsible for any activity that takes place through your account and API key. You are to contact Innerscan.co immediately if you suspect a breach of security regarding your account.

Buy credit packs: You may purchase any available credit pack, at any time. Your credits never expire. Your credit log will display all updated details about your credit change.

1 email verification requires 1 credit.

Bulk Credits: You may purchase bulk credits at any time. Bulk credits never expire. You can pay for bulk credits by card.

Payment: Paylike process all online payments made on Innerscan’s site. Paylike do not allow Innerscan.co to access your card details. Payments for any credit packs are to be upfront, and they are not refundable except for our money-back guarantee (See below)

Money-Back Guarantee

If you send a newsletter to the email addresses that you have verified using Innerscan services within seven days of verification, and your hard bounce rate is higher than 7%, then we will refund your money.

Money-Back Guarantee applies for email address verifications under the following conditions only:

– Emails must be verified through Innerscan’s site,
– Money-Back Guarantee does not apply for verifications completed using Innerscan’s API or One By One, because Innerscan does not keep a record of these verifications.
– Hard bounce rate higher than 7%: Hard bounces occur when a recipient’s email address does not exist.
– Does not apply for soft bounces. Soft bounces are down to your personal sending history, settings, server, IP reputation, and email content.
– You must send an email to each verified ‘OK’ email addresses within seven days of verification.
–You must use a 3rd party SMTP provider for sending your emails.
– Only SMTP providers that offer detailed reports of your soft and hard bounces are accepted. If a detailed breakdown of your bounced emails is not available, then our Money Back Guarantee does not apply.
– You must allow us to log in to your SMTP account to review your results, export reports, and analyze bounces.
– In case you have used credit, then you are no longer entitled to a refund.
– Other general Refunds apply.

General Refunds:
Any requests for refunds must be in writing by contacting Innerscan.co on  support@innerscan.co.

Your email must be sent from the email address you are registered with on Innerscan’s website.

All requests for refunds must be within 30 days of the purchase date, or they are considered irrefutable.

If you break any of the rules, conditions, requirements or laws laid out in terms of use, the Anti-spam Policy money-back guarantee doesn’t apply, and you will not be eligible for a refund under any circumstances.

General Rules:
You are only allowed to have one Innerscan account. If your account is suspended or disabled, creating another account will automatically result in cancellation whether or not you have made a payment on the accounts. If your account is suspended, you will not be eligible for a refund of any payments made in the past, regardless of the number of credits left on your account.

Innerscan’s real-time single API is designed to verify individual email addresses and is not to be used to process bulk emails. To process a large number of emails, users can use and integrate our API system with their own API key generate on their accounts. We do not provide upload file system to make a straight cleaning over Innerscan.co platform. Any verification will be outside our website except single email verification here http://innerscan.co/test_api.php


Innerscan will verify the single email addresses as you provide them. Innerscan will not make any alterations or modifications to your data.

If Innerscan is under the impression that you have created multiple accounts, they reserve the right to suspend any or all of them.

Innerscan’s email verification service may be used for opt-in subscribers only.

You agree to submit any disputes regarding charges or Innerscan credits in writing within 30 days of the purchase.

You agree that any disputes rendered outside that time period are void and any charges are considered irrefutable.

You accept that refunds are only possible if you comply with and are deemed eligible under the terms stated in the Money Back Guarantee.

If your account is terminated or suspended due to any violation of our Terms Of Use, Anti-Spam Policy or Acceptable Usage Agreement, then you will not be entitled to a refund under any circumstances.

Disclaimer of Warranties
The Service is provided “as is.” Neither Innerscan nor its owners, employees, contractors, suppliers, and licensors, make any warranty that this service will be error-free or that access thereto will be continuous or uninterrupted. You understand that you utilize the API, or otherwise obtain content or services through, this website and API at your discretion and risk.

Limitation of Liability
You agree to accept full responsibility for any loss resulting from the use of Innerscan’s website, services, tools, or any other use of the Services. In no event will Innerscan; nor its owners, employees, contractors, suppliers, and licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for (i) any special, incidental or consequential damages; (ii) the cost of procurement of substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Innerscan under this Agreement during the twelve (12) month period prior to the cause of action.

Innerscan has the right to, at Innerscan’s sole discretion (i) refuse to verify any emails that, in Inenrscan’s opinion, violates any Innerscan policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use API to any individual or entity for any reason, in Innerscan’s sole discretion. Any account which shows no activity for more than 12 months may be considered inactive. If an account is deemed to be inactive, the account may be shut down or deleted, and all data associated with that account may be permanently erased.

Innerscan reserves the right, at its sole discretion, to modify or replace any part of its policies, terms, conditions or rules. It is your responsibility to review Innerscan’s terms periodically for changes. Any changes made to Innerscan’s Terms of Use, Anti-Spam Policy, and Privacy Policy go into effect immediately. Your continued use of or access to the API following the posting of any changes to this Agreement constitutes acceptance of those changes.

The Agreement and these Conditions shall be governed by and construed following the law of UE. Extent This Agreement, including the policies included in our Anti-Spam Policy and Privacy Policy constitutes the entire Agreement between Innerscan and which you, the user have agreed to concern the subject matter herein and about services as outlined on the website Innerscan.co.

Innerscan reserves the right to change these Terms of Use, Anti-Spam Policy and Privacy Policy at any time; it is up to you to make sure you review this information from time to time.